FAQ


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TinkerSale is a marketplace where you can sell and buy with friends, neighbours and like-minded people in a trusted environment. In TinkerSale we let you join other users in forming Communities. In these community marketplaces you can deal safely with other users. You can post any ad for free and can find items of all kind in your neighbourhood or from other sellers. You can chat with the user who’s posted an ad and would be able to conclude a transaction safely.

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We only allow users to login using FB and Google + credentials. Why? Because it’s secure & safe: Your credentials are safe and secure with FB and Google and you don’t have to share any details with us. Because we avoid anonymous users: To deal with users who are anonymous often leads to unpleasant experiences.

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TinkerSale has a one click registration process. When you register using your FB or Google is for the first time, TinkerSale asks for your location. According to your location, you would be given the option to join a few location based communities. You would also be given the option of joining Interest Based Communities. You would have to join at least one interest based community so that we can customise what we need to show you in TinkerSale With that you are all set to start browsing, chatting, buying and selling

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Once you are a registered member of TinkerSale, you can place any number of ads. Click the Sell button and it will take you to the “sell page”. You have to select at least one picture of the item that you are intending to sell, rent or looking for. Among all the fields you have to mandatorily select: A) A title for the post B) A category for the post C) A community in which the post will featured Some of the posts might need to be approved by moderators and thus might take some time to feature. However we ensure that all new posts are approved or otherwise within 24 hours. Each Post comes with a Deal button clicking which other users can directly chat with you. You can chat, deal and close a transaction.

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TinkerSale has two types of Communities – Location Based and Interest Based. As you join TinkerSale – you have to join at least one Interest Based Community so that we can You can discover all these communities by clicking on the “Join Communities” or “Communities You May Like” and other relevant buttons. You are only allowed to join those Location Based Communities automatically if your location falls within the radius of that community. You can join other Location Based Communities as well, given you obtain moderator approval for the same. All the Interest Based Communities however could be automatically joined. You can join as many of these communities as you want. There are “Join” button embedded on the Cards showing each Community or in the banner of each Community as you go inside their feed. Once you join a Community, you can start posting your ads there so that other members of the Community can view those ads

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Each post comes with a “Deal” button. Pressing that you can start chatting with the user who’s posted the item You can find each of these conversations : A) As you click on the deal button of the same post Stored in your Inbox where you can view them Post-wise and User-Wise

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Each of your conversation with another user is stored in your Inbox You can select the Post around which you have a Conversation with another user from a dropdown and the “Conversation Window” will open for you to continue Chatting with the other user

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You can browse items via category and subcategories. Once you click on any category, all the items listed under that would feature on your feed. If you further click on the set of sub-categories on top of the feed, you can get the specific sub-category in your in your feed.

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You can access your own profile using the “Profile” button. Within the Profile button you would have access to A) All the items you have posted under “My Activities” This acts as a one stop place for you to view and edit your posts B) Your location and login credentials C) Your settings and notifications

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You can access other users profile by clicking at their thumbnail pictures or by searching specific profiles and clicking on them Within the Profile button you would have access to A) All the items the user has posted. This is like a shop of that user where you can view all her stuff at one go B) User’s location and profile details

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You can share posts across Social Media platform like FB, Twitter, Google + and Whatsapp. We strongly encourage you to do that as it would give your post more visibility and would help us create a more engaging platform

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Once you are a registered member of TinkerSale, you can place any number of ads. Click the Sell button and it will take you to the “sell page”. You have to select at least one picture of the item that you are intending to sell, rent or looking for. Among all the fields you have to mandatorily select: A) A title for the post B) A category for the post C) A community in which the post will featured Some of the posts might need to be approved by moderators and thus might take some time to feature. However we ensure that all new posts are approved or otherwise within 24 hours. Each Post comes with a Deal button clicking which other users can directly chat with you. You can chat, deal and close a transaction.

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Each post comes with a “Deal” button. Pressing that you can start chatting with the user who’s posted the item You can find each of these conversations: A) As you click on the deal button of the same post B) Stored in your Inbox where you can view them Post-wise and User-Wise

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Every-time a message comes to your Inbox you get: A) A notification via Email in case you are using the web version B) A notification on your phone screen+ via email in case you are using the app

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TinkerSale helps users from same location or sharing similar interests to create their own Marketplace. There are two types of Communities in TinkerSale: A) Location Based Communities B) Interest Based Communities Location Based Communities In the location based communities, users from any particular neighbourhood or locality can come together to buy, sell and advertise Local and Home Based businesses can use such communities to advertise and sell to a local audience Buying and selling of both first hand and pre-loved items can happen without any inconvenience of distance, and within a trusted environment of “Friends and Neighbours” Any locality based activity or event could be showcased here TinkerSale Location Based Communities acts as a hyperlocal classified for your neighbourhood Many of the Location Based Communities are restricted to users whose Interest Based Communities Users who share a common interest or theme comes together to form Interest based community. Users can buy , sell , exchange and interact about products, services and events around a particular theme For example “Healthy Living “ community is all about health and wellness related products, services, organic items, etc. Any user can join these communities We expect self-moderation while uploading posts in these communities. However moderators can remove any ensure that every post in the respective communities are relevant

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If you want to create a new community marketplace around your locality or office or want to create a new themed Interest based community – connect with us via “New Community Suggestion” form or by writing to us at contact@tinkersale.com

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No, TinkerSale doesn’t get involved in payments TinkerSale currently is a platform for displaying your ad, finding interesting things to buy , chat and close a deal. Payment is made completely between the buyer and seller. You can however use the following set of suggested methods to enable a payment 1. Netbanking 2. Cash on delivery during a meeting at a pre-defined and safe location 3. PayTM

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No, TinkerSale doesn’t get involved in delivery and logistics. Fixing the mode and charges for delivery is between the buyer and the seller. We shall strongly suggest that sellers should clearly specify terms and charges of delivery in the product description while posting an Ad

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The best way to manage your own listing is to go to Profile My Activity and see all the posts that you have made in a reverse chronological order.

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1.1. Behaviour in the platform 1.2. Responsibility as a seller or buyer 1.3. Nature of articles that cannot be advertised 1.4. Identity security and related matters 1.5. Community rules and regulations 1.6. Moderation of content and membership of various communities